Privacy Policy

Welcome to DoniaHub. We respect your privacy and are committed to keeping your personal information safe and secure.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our agency services, purchase digital products, or enroll in our online courses.

By using DoniaHub and its services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect only the information needed to provide and improve our services.

Account Information

When you create an account, place an order, or enroll in a course, we may collect:

• Full name

• Email address

• Password

• Basic profile information

Agency Project Information

When you hire DoniaHub for services such as web development, mobile app development, software development, or AI automation, we may collect:

• Project requirements and briefs

• Business requirements

• Technical specifications

• Communication details

• Files or information you provide for the project

Purchase & Billing Information

When you purchase a digital product, course, or service, we collect relevant transaction and purchase information.

Your payment card details are handled directly by our secure payment providers. DoniaHub does not store your credit or debit card numbers on its servers.

Communication Information

We may collect information you provide when you contact us through:

• Contact forms

• Email

• Live chat

• Support requests

• Other communication channels available on our website

Technical Information

When you visit our website, certain basic technical information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Pages visited

• Basic usage information

This information helps us maintain security, improve performance, and provide a better experience.

2. How We Use Your Information

We use your information only for legitimate business and service purposes, including:

• Providing websites, apps, software, and AI automation services

• Delivering purchased digital products and source files

• Providing access to enrolled courses and learning materials

• Creating and managing your account

• Processing orders and payments

• Generating invoices and maintaining purchase records

• Responding to support requests

• Providing technical assistance

• Improving our website, products, and courses

• Preventing fraud, spam, abuse, and unauthorized access

• Maintaining the security and reliability of our platform

3. Client Work & Confidentiality

If you hire DoniaHub for custom development or AI automation services, we take the confidentiality of your project seriously.

• Your project ideas, business information, files, credentials, and internal data are treated as confidential.

• Access to project information is limited to team members who need it to complete the project.

• We do not sell, share, or reuse your proprietary software, custom code, or confidential business information for other clients.

• Ownership and usage rights for completed project deliverables are determined by the applicable project agreement.

4. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share limited information with trusted third-party providers only when necessary to operate our services.

Service Providers

These may include:

• Cloud hosting providers

• Payment processors

• Email delivery services

• Security and infrastructure providers

These providers receive only the information necessary to perform their specific services.

Legal Requirements

We may disclose information when required by applicable law, lawful government requests, regulations, or court orders.

Safety & Protection

We may use or disclose information when reasonably necessary to:

• Prevent fraud or abuse

• Protect our users and platform

• Enforce our Terms and Policies

• Protect our legal rights and property

5. Cookies & Web Storage

DoniaHub may use cookies and similar technologies to:

• Keep you signed in

• Remember your preferences

• Maintain your session

• Track course progress

• Improve website functionality and performance

• Help maintain website security

You can disable cookies through your browser settings. However, disabling certain cookies may affect some features of the website.

6. How We Protect Your Data

We use reasonable and industry-standard technical and organizational measures to protect your information against:

• Unauthorized access

• Loss

• Misuse

• Theft

• Unauthorized disclosure

• Data alteration

We use secure connections and appropriate security practices to protect information transmitted through our platform.

However, no online system can be guaranteed to be completely secure. We continuously work to improve our security measures and protect your information as effectively as possible.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Maintain your account

• Provide access to purchased products and courses

• Provide ongoing support

• Maintain transaction and accounting records

• Meet legal, regulatory, and security requirements

When information is no longer required, we may securely delete or anonymize it where appropriate.

8. Your Privacy Rights

You have control over your personal information.

Depending on applicable laws, you may request to:

• Access the personal information we hold about you

• Correct inaccurate or outdated information

• Update your account information

• Request deletion of your account and personal information

• Opt out of non-essential promotional emails or communications

To make a privacy-related request, please contact our support team using the contact information below.

9. Third-Party Websites & Services

Our website may contain links to third-party websites, tools, services, or resources.

These external websites operate under their own privacy policies and terms. DoniaHub is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any external website you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or legal requirements.

When we make significant changes, we will update the Last Updated date at the top of this page.

We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or suggestions regarding this Privacy Policy, please contact us.

Company: DoniaHub
Email: support@doniahub.cc
Website: doniahub.cc

We are always happy to help with privacy-related questions and requests.